I need help with how to word something.

Quail_Antwerp

Cold is on the Right, Hot is on The Left
Joined
Sep 12, 2008
Messages
6,905
Reaction score
6
Points
262
Location
Ohio
I won an auction for some eggs that I really wanted, and I paid. I've not recieved the eggs, and now the person has the birds themselves for sale.

I had asked the seller about my eggs, and they said they were still getting eggs and would ship when they could fill my order. They also said they'd refund if they couldn't fill my order.

Well, the eggbid auction for the birds ends tomorrow - I think. I paid on March 2, and it was only for 6 eggs.

How do I politely request for my money to be refunded without sounding rude or without it coming off as harrassment?

Thanks.
 

murphysranch

Super Self-Sufficient
Joined
Oct 20, 2009
Messages
1,802
Reaction score
3,411
Points
270
Location
Southern Washington State
Dear So and So.

It appears to me that you are liquidating your flock and I'm greatly concerned about the future opportunity of you being able to fulfill my order. So, would you be so kind as to refund my money so that I can search elsewhere immediately for the eggs that I need?

Thank you for your attention to my refund.

Sincerely,
one upset, not takin' anything laying down, hellion on wheels if you ever cross my path again.

(may want to edit the closing signature...)
 

On Our own

Lovin' The Homestead
Joined
Jan 21, 2009
Messages
420
Reaction score
0
Points
83
"I am sorry, but when I placed the order for the eggs, I anticipated receiving them in a timely manner. Since you do not appear able to fulfill an order for which you have already been paid, I would like a refund of my $______ so that I will be free to place my order elsewhere."

They'll either cough up the dough or the eggs! Give them a deadline.
 

DrakeMaiden

Sourdough Slave
Joined
Oct 30, 2008
Messages
2,421
Reaction score
6
Points
148
If you want to mess with them, state in small print below your signature that you have a cc (carbon copy) sent to your lawyer . . . whether or not you have one. :p Or maybe say you are cc'ing it to Judge Judy. :gig
 

BeccaOH

Almost Self-Reliant
Joined
Nov 3, 2008
Messages
1,225
Reaction score
0
Points
124
Location
east central Ohio
Dear__
Since the birds producing the eggs I've paid for will most likely be leaving your place on Monday, please ship my 6+ fresh eggs no later than Monday or refund my $____ through PayPal. If I have not received eggs or a refund by Wednesday, I'll have no other option but to place a complaint through PayPal.

I do hope we can resolve this quickly, and I wish you the best with your poultry endeavors.

QA
 

Quail_Antwerp

Cold is on the Right, Hot is on The Left
Joined
Sep 12, 2008
Messages
6,905
Reaction score
6
Points
262
Location
Ohio
Well, I messaged the seller and explained that I wasn't comfortable with the situation since they listed the birds for sale and I asked them to please refund my money.

Thank you for the suggestions. :)
 

big brown horse

Hoof In Mouth
Joined
Apr 23, 2009
Messages
8,307
Reaction score
0
Points
213
Location
Puget Sound, WA
DrakeMaiden said:
If you want to mess with them, state in small print below your signature that you have a cc (carbon copy) sent to your lawyer . . . whether or not you have one. :p Or maybe say you are cc'ing it to Judge Judy. :gig
:yuckyuck Judge Judy!!!! :lol:
 

Quail_Antwerp

Cold is on the Right, Hot is on The Left
Joined
Sep 12, 2008
Messages
6,905
Reaction score
6
Points
262
Location
Ohio
Well, good news is they promptly issued a refund. Bad news is that refund is pending for 3-5 days.

At least they refunded. They did say the eggs would have been ready to ship next week, but with the sale of the birds themselves ending tomorrow, I'm not comfortable waiting for next week for eggs, either.

At least they refunded.
 
Top