mamaof3
Sustainable Newbie
We have had DTV for 2 years, we have somewhere around 150 or so channels but we have to HD service, well when we made our recent move DH was in pioneer mode and wanted everything thing cut, internet, satellite, home phone. ONly keep cell phone and necessities.
Well I told him I was keeping the internet WE use it way too much. As for DTV, I called and canceleld and the next day a manager called me. here is our convo..
Manager...Why r u cancelling
ME...To much money
MAnager...What about dropping your package to a smaller one
Me...Problem with that, the only channels worth watching are on the more expensive one
Manager...How about Giving you the current package you have $10 cheaper for a year, your HD access free for a year, Starz and SHotime for 6 months free and take care of your current bill which was $72
Me...sounds great keep it on
So my bill has dropped from 72 to 33 a month..it was worth me being a loyal customer and then out of the blue cancelling, they wanted to keep me.
My 3YO gives me a few hours of work time with the shows he gets to watch and at night Sprout lets him watch a cartoon without getting worked up cause they are quieter toons...
Well I told him I was keeping the internet WE use it way too much. As for DTV, I called and canceleld and the next day a manager called me. here is our convo..
Manager...Why r u cancelling
ME...To much money
MAnager...What about dropping your package to a smaller one
Me...Problem with that, the only channels worth watching are on the more expensive one
Manager...How about Giving you the current package you have $10 cheaper for a year, your HD access free for a year, Starz and SHotime for 6 months free and take care of your current bill which was $72
Me...sounds great keep it on
So my bill has dropped from 72 to 33 a month..it was worth me being a loyal customer and then out of the blue cancelling, they wanted to keep me.
My 3YO gives me a few hours of work time with the shows he gets to watch and at night Sprout lets him watch a cartoon without getting worked up cause they are quieter toons...