Reconditioned vs New?

[SageMother]

I bought a new Rotozip and it was brand new. I had to replace about 3 of them in 3months. It was so bad, that the manufacture of the unite (before it was Bosch) called me at home and talked to me about the thing. They suggested that i should take a re manufactured one. the idea being that i may have bought it from a order that had a defect in a part. Finally, I said that i would, and the problem was gone. I am still using that same one. as far as i an concerned, I should have had a refund of some sort, as i wanted a new tool, The manufacture told me, if you have a problem with it, we'll send you a brand new one and refund my money. It works great still today. I bought the first one from the manufacture when they advertised them on TV.

I am surprise the company didn't give you a gift card for your troubles, in addition to replacing your unit.

Having a working power tool is more important than turning a profit on a defective on, though.

 

[SageMother]

I bought a new Rotozip and it was brand new. I had to replace about 3 of them in 3months. It was so bad, that the manufacture of the unite (before it was Bosch) called me at home and talked to me about the thing. They suggested that i should take a re manufactured one. the idea being that i may have bought it from a order that had a defect in a part. Finally, I said that i would, and the problem was gone. I am still using that same one. as far as i an concerned, I should have had a refund of some sort, as i wanted a new tool, The manufacture told me, if you have a problem with it, we'll send you a brand new one and refund my money. It works great still today. I bought the first one from the manufacture when they advertised them on TV.

I am surprise the company didn't give you a gift card for your troubles, in addition to replacing your unit.

Having a working power tool is more important than turning a profit on a defective one, though.

 

[Forever Learning]

I have bought several power tools that were factory reconditioned and have been happy every time. Luck? I don’t think so. I check the return policy first and the warrantee period. By the time I get a few hours service out of the tool I am pretty sure of what I have. The best one I have scored was an airless paint sprayer. Saved a couple of hundred dollars and it is like new. I do stick with name brand tools and factory reconditioning.

 

[woodmadman]

I bought a reconditioned Hitachi compressor and I works great. I bought a reconditioned Bosch cordless drill from Amazon and had to send it back because the chuck was wobbley. I bought another same model from another source and it works perfectly and it has a 1 year warranty. I think if you are carefull and stick to the best brands and have a little luck reconditioned are a good way to go. both of these tools were at least 50% off.

 

[chocoguy]

Some reconditioned power tools are still good and can do the job done. Back when we were still on the furniture business our power tools are just reconditioned but they manage to help us grow our business.

 

[DeltaUnisaw]

One of the best ways to check to see if recondition is any good is to call there service center. I was in a dewalt factory store and the tech told me that when a dewalt drill is reconditioned they throw away all the insides and replace with brand new ones. All they use is the casing for some reason. I think cause its cheaper to just replace the guts than to pay a high wage tech to try to figure out whats wrong with it and only put out one drill every two hours.