- Thread starter
- #941
pinkfox
Super Self-Sufficient
ok im falling apart here guys.
got a call at 6pm...
there not comming.
heres "the deal" as told by the driver.
the accident happend (which i did confirm is truth) the driver then had to rent a truck, because of short notice he had to rent it in his name for the first 24 hours, the office gave the go ahead and would be sorting everything out today so that they take over liability and payments for the rental truck while in use.
however the rental truck company called, the office hadnt been in touch noone had paid for the truck and it needs to be returned by 8pm tonight or will be filed as stolen!
the truck guys in this situation need to return the truck, obviously or be arrested for a stolen moving van.
according to the truck guys office had told them they had called me at 5pm and explained the situation to me, canceled this truck and would be re-arranging a new truck.
now, i have recived NO calls from the office, only from the truck guy!
so i called the company and left a message...the sales dept woman calls me back from "her cellphone" IMEDIATLY (seems a little odd that she got the message within 3 seconds of me leaving it on the company answering machine when shes not IN the office...) shes at the hospital right now because someone (she said who but i didnt catch it) had a stroke...but she had "tried to call" (lie, we have call forwarding so even if the land line is busy it rings out to 3 different cellphones if noone picks up) and that the truck guys were at fault, they have stolen the truck everything on it and all the money (deposits are cash or card, but final payment is only cash) so shes claiming the guys have stolen the rental truck everything on it and all the companies money.
so, in short i blew up at her and told her if the money is not refunded to my account by monday laywers will be involved (not a lie), and that i will be calling first thing monday morning to confirm action has been taken to refund my deposit...
truck guy is now saying that once they get this truck returned (which i have no clue if its empty, has other peoples stuff on it or what?) that hell price up a 10 and 14ft truck with the rental company, and would be happy to come and do my move Privatly, and hell give me a quote as soon as he gets this truck dropped off (and finds out how much a 10ft'r will cost.
i have NO idea who to trust right now, because truck guys are saying the owenr of the company is a lying sack of manure, sales lady is claiming the truck guys have up and stolen everything...
ill be honest, i called the truck guys and told him shes telling customers that they have stolen the truck the goods and the cash...
I dont know if thats just me being mean or if i was fishing for the responce...
thing is, im so flustered right now i cant trust my own judgment and dont know if the sound of shock and anger was genuine or fake...
Im fighting tears right now.
called all the big chain companies and nooen can cal me back untill monday at the earliest...but monday is columbus day so it might be tuesday...
i dont know what to do right now, im so exhausted, and so mentally broken, and dont know whether to laugh, cry, scream or shoot things.
im going to have to bring jack jacks cage back in and rebuild it, its going to be tuesday at the very earliest before i even have a chance at another moving company...thats if i can afford it with the rush fee added and the added expense...
he cant live in a dog crate for the next 2 weeks while im trying to sort this out.
im going to be spending this evening filing complaints with EVERYONE that will let me, from BBB to protect your move, and reveiws on every site i can find...
im done...
im just...
anyone in CT know of a couple strong guys with a 10ft moving truck want a job of driving my crap to TN?
i just seriously dont know what to do right now.
got a call at 6pm...
there not comming.
heres "the deal" as told by the driver.
the accident happend (which i did confirm is truth) the driver then had to rent a truck, because of short notice he had to rent it in his name for the first 24 hours, the office gave the go ahead and would be sorting everything out today so that they take over liability and payments for the rental truck while in use.
however the rental truck company called, the office hadnt been in touch noone had paid for the truck and it needs to be returned by 8pm tonight or will be filed as stolen!
the truck guys in this situation need to return the truck, obviously or be arrested for a stolen moving van.
according to the truck guys office had told them they had called me at 5pm and explained the situation to me, canceled this truck and would be re-arranging a new truck.
now, i have recived NO calls from the office, only from the truck guy!
so i called the company and left a message...the sales dept woman calls me back from "her cellphone" IMEDIATLY (seems a little odd that she got the message within 3 seconds of me leaving it on the company answering machine when shes not IN the office...) shes at the hospital right now because someone (she said who but i didnt catch it) had a stroke...but she had "tried to call" (lie, we have call forwarding so even if the land line is busy it rings out to 3 different cellphones if noone picks up) and that the truck guys were at fault, they have stolen the truck everything on it and all the money (deposits are cash or card, but final payment is only cash) so shes claiming the guys have stolen the rental truck everything on it and all the companies money.
so, in short i blew up at her and told her if the money is not refunded to my account by monday laywers will be involved (not a lie), and that i will be calling first thing monday morning to confirm action has been taken to refund my deposit...
truck guy is now saying that once they get this truck returned (which i have no clue if its empty, has other peoples stuff on it or what?) that hell price up a 10 and 14ft truck with the rental company, and would be happy to come and do my move Privatly, and hell give me a quote as soon as he gets this truck dropped off (and finds out how much a 10ft'r will cost.
i have NO idea who to trust right now, because truck guys are saying the owenr of the company is a lying sack of manure, sales lady is claiming the truck guys have up and stolen everything...
ill be honest, i called the truck guys and told him shes telling customers that they have stolen the truck the goods and the cash...
I dont know if thats just me being mean or if i was fishing for the responce...
thing is, im so flustered right now i cant trust my own judgment and dont know if the sound of shock and anger was genuine or fake...
Im fighting tears right now.
called all the big chain companies and nooen can cal me back untill monday at the earliest...but monday is columbus day so it might be tuesday...
i dont know what to do right now, im so exhausted, and so mentally broken, and dont know whether to laugh, cry, scream or shoot things.
im going to have to bring jack jacks cage back in and rebuild it, its going to be tuesday at the very earliest before i even have a chance at another moving company...thats if i can afford it with the rush fee added and the added expense...
he cant live in a dog crate for the next 2 weeks while im trying to sort this out.
im going to be spending this evening filing complaints with EVERYONE that will let me, from BBB to protect your move, and reveiws on every site i can find...
im done...
im just...
anyone in CT know of a couple strong guys with a 10ft moving truck want a job of driving my crap to TN?
i just seriously dont know what to do right now.