Quail_Antwerp: Words from the Barnyard...

[Aidenbaby]

Any other company would only refund the cost of the product. On the other hand, to try and salvage a review, you may want to refund both. By any chance, did you offer her replacement eggs?

 

[Wifezilla]

I would refund all and not do business with her again.

Your packing sounds perfect. I also individually bubble wrap each egg. There is no way those eggs could have become that scrambled with no box damage.


OH! Just had a thought (yes, I have those so stop laughing!).

Could the eggs have become frozen??? That might explain some of it, but honestly that still doesn't seem to jive. I have had eggs freeze and crack, but those look like they exploded.


Hummmm.... one pic shows an egg with your handwriting. That gives me another though. (Two in a row? I better go back to bed and call it a day and quit while I'm ahead!) I will have to remember to number and write on each egg that I ship in the future. It sure could save a lot of brain damage.

 

[rty007]

On the pictures you could see only 1 egg that is actually broken, the rest have just some yellow stuff on the packing.
Being the SOB that sees the bad in people, I could see her doing this:
She received the package, with say 1 egg broken or even not any of them being broken, but the economy is what it is, and she might be a city homesteader so 9 ducks is too much anyways. So she figured, if I can have those eggs for free, why pay the old crazy duck lady (no offense ) so she smashed one egg took a photo, and then smeared the yolk of some normal chicken eggs on those packing's. And wrote that IT WAS BROKEN, and give me back my money... did she start sending some crazy ass bull*** how you ruined such beautiful, and delicate, and precious, and jada jada life, just like with the POOR and hungry, and all that crazy talk about the calves that someone posted the other day.

 

[ksalvagno]

Looking closer at the picture, rty007 may be right. But I think I would just refund the full amount and never sell to her again. Get her off your back and hopefully get a decent review. Take it as a lesson learned.

 

[miss_thenorth]

I would ask to see the pics of the box.there is no possible way any of that could have happened with the box being intact.

Since I know nothing about shipping or feedbacks, do buyers have feedback? If not, I think they should, andI would give her a not so nice review, so that others might be leary of shipping to her again.

that is very suspect. :/

 

[Quail_Antwerp]

rty007 - to answer your question, yes, I did offer to resend her eggs before she had recieved these. She had messaged me on Thursday of last week saying she had not recieved the eggs and she was concerned that they would be too old or not make it to her house. She then also said no mail would be delivered on Good Friday (don't know about ya'll's mail, but my mail did run on Good Friday.)

Our banks were open, too.

I had told her if she was that worried about the eggs I had already shipped, then I would re-ship to her on 4-5-10 a fresh batch if she'd like me to. She never responded to any offer of reshipping eggs.

I then sent a second pm after having checked the tracking. In that pm, I told her the tracking said (this is still on Thursday 4-1-10) that the eggs were on the truck in route to be delivered to her. I copy and pasted what the USPS website said and sent that to her.

No response to that pm either.

I actually didn't hear from her all weekend, not until the day before yesterday, when she pm'ed a new message to me asking for a refund and saying that I didn't pack the eggs well enough to prevent them from moving.

She didn't send me any pictures of the box itself, but she said herself that the box was completely intact, and that she truly feels that I didn't package them properly, she wouldn't ask for a refund and she wouldn't ask for a refund if she felt it was the USPS fault.

Wifezilla, no chance of freezing, but some of the area's those eggs passed through had temps up in the 90's so I do suppose it would have been possible that they got hot and exploded.

I just checked the tracking again, and the day (it was Saturday) the eggs were delivered, they rode all day in a hot bouncing truck before they were delivered to her.

miss_thenorth, I know the buyers can leave fb for the sellers but I haven't found where the sellers can leave fb for the buyers.

my husband only wants me to refund the $6.01 that she actually paid for the eggs, not for the shipping.

eta: I am partially to blame, because I didn't post FRAGILE on the box. I usually do, I just forgot this time.

 

[ksalvagno]

If this is through Ebay, they are VERY buyer oriented and the sellers can really get the raw end of the deal. So you have to be careful if you are a seller on Ebay. My husband went through some problems with selling something and learned his lesson.

Just a note. I found out from my cousin who had worked for UPS that they respect handwritten "Fragile" on the box but don't bother to handle carefully a package with a preprinted or sticker "fragile" on the box. Not sure if this applies to USPS too.

I still say just refund the full amount and apologize for any inconvenience. Bad press gets around faster than good press. Chock it up to lesson learned and maybe just sell eggs closer to home.

 

[Henrietta23]

We received mail on Good Friday as well.

 

[Farmfresh]

I would just refund the price, all sugary nice and never deal with her again. The bad feedback isn't worth the hassle.

 

[big brown horse]

I would just refund the price, all sugary nice and never deal with her again. The bad feedback isn't worth the hassle.

Ditto Q. Refund all AND I wouldn't sell to her again. Avoid that neg. feedback if at all possible. (What was her feedback like? Did she have a history of bitc*ing? It has been a while since I sold on ebay, but I remember being able to see what feedback they left for others.)

OMG btw, I have to get out a sledge hammer to crack open my duck eggs!!! That must have been one heck of a bouncy ride!!